Travel Weekly, 01 May 2025

The father of modern risk management was James Reason, who imagined the layers of defensive measures that one puts into place as slices of Swiss cheese: Each is mostly solid but has holes. Problems occur when the holes line up and something gets through all the layers.

There is a travel agency in London, MB Private Clients, whose area of expertise is to ensure, to the extent possible, that the holes don’t line up for their customers.